TasteMap Support

Help for your next food unlock

Quick answers for account access, location checks, photo proofs, ratings, and data requests.

Contact support

Email us at support@tastemap.app.

Typical response time: within 48 hours (Monday-Friday).

Quick troubleshooting

I cannot unlock a dish: Allow location permission and make sure you are physically in the selected country. If you choose an image from your library, its photo metadata must match the country.

My proof photo did not upload: Check your internet connection and try again. You can now change or remove a proof photo directly from the dish page.

My rating did not save: Open the dish again and set a value between 1 and 100, then tap confirm.

Frequently asked questions

Do I need an account? Yes, sign in to sync unlocks and ratings across devices.

Can I edit my photo proof? Yes. Open any unlocked dish and choose Change photo or Remove photo.

Can I delete my account? Yes. In the app, go to Settings and use the account deletion option. This removes your account and related app data.

Where can I read legal details? See the Privacy Policy and Terms pages linked below.